PRIVACY POLICY

ARIF CLOTH HOUSE (“we,” “our,” or “us”) respects your privacy and is committed to handling user information responsibly and transparently.

This Privacy Policy explains how the ARIF CLOTH HOUSE Android application accesses, uses, stores, and shares information when you use the app.

1. App Information

• App Name: ARIF CLOTH HOUSE
• Package Name: com.arif.clothes.house.store.pk
• Support Email: support@arifclothhouse.site
• Country of Operation: Pakistan

By installing or using ARIF CLOTH HOUSE, you acknowledge the practices described in this Privacy Policy.

2. Purpose of the App

ARIF CLOTH HOUSE is a clothing and fabric catalogue, estimation, inquiry, and customer-support application.

The app allows users to:

• Browse clothing and fabric categories
• View product and service information
• Search and filter catalogue items
• Save favourite items
• Prepare fabric requirement estimates
• Review measurement and fabric-care guides
• Prepare clothing or bulk-fabric inquiries
• Select Cash on Delivery or Pay at Pickup as a preference
• Save basic request summaries locally
• Open an external email application with prefilled inquiry details
• Contact ARIF CLOTH HOUSE for support

The app does not provide financial, medical, gambling, adult, cryptocurrency, investment, loan, reward, or government services.

3. Information You May Provide

The app may allow you to enter basic information when preparing an inquiry or service request.

This information may include:

• Full name
• Email address
• Phone number
• City
• Address, when required for a Cash on Delivery inquiry
• Preferred pickup date and time
• Selected clothing or fabric items
• Product quantities
• Clothing measurements voluntarily entered by you
• Payment preference, limited to Cash on Delivery or Pay at Pickup
• Notes, requirements, or support messages

Providing this information is voluntary. However, certain details may be required to prepare a complete inquiry.

4. Local Data Storage

The app may save the following information locally on your device:

• Favourite products
• Selected request items
• Basic request summaries
• Clothing measurements
• Estimate results
• Onboarding status
• App preferences

This information is stored using local Android storage technologies, such as SharedPreferences or other on-device storage.

Locally stored information is not automatically uploaded to an ARIF CLOTH HOUSE server.

You can remove locally stored information by:

• Deleting saved records within the app, where that option is available
• Clearing the app’s storage through Android settings
• Uninstalling the app

Uninstalling the app normally removes information stored in the app’s private local storage.

5. Email Inquiries

When you choose to send an inquiry, the app opens an external email application installed on your device and prepares an email containing the information you entered.

The app does not automatically send the email. You must review and manually send the message through your chosen email application.

After you send an email:

• The email is handled by your email service provider
• A copy may be stored in your email account
• The inquiry may be received and stored in the ARIF CLOTH HOUSE support inbox
• The handling of the email by your email provider is governed by that provider’s privacy policy

Information received by ARIF CLOTH HOUSE through email is used only to:

• Respond to your inquiry
• Confirm product or service availability
• Discuss pricing and requirements
• Confirm pickup or delivery timing
• Provide customer support
• Maintain necessary business correspondence

Preparing or sending an inquiry does not create a confirmed order, guaranteed availability, or guaranteed delivery commitment. Our team will contact you to confirm availability and timing.

6. Payment Information

ARIF CLOTH HOUSE does not provide an online payment gateway through the app.

The available payment preferences may include:

• Cash on Delivery
• Pay at Pickup

The app does not request or collect:

• Credit or debit card numbers
• Bank account details
• Mobile wallet credentials
• PIN codes
• One-time passwords
• Cryptocurrency wallet information
• Online banking passwords

Users should never send sensitive financial credentials through the inquiry form or support email.

7. Internet Images and Network Access

The app uses an internet connection to load catalogue, clothing, fabric, category, banner, or onboarding images from external image-hosting services.

When an image is requested, the external image provider may automatically receive limited technical information normally associated with an internet request, such as:

• IP address
• Request date and time
• Image URL requested
• General device or browser-related request information
• Network diagnostic information

This technical processing is performed by the external image-hosting service to deliver the requested image.

ARIF CLOTH HOUSE does not use catalogue image requests to identify users personally.

The app may cache downloaded images on the device to improve loading speed and reduce repeated network use.

8. Third-Party Libraries and Services

The app may use third-party software libraries to support essential functionality. These may include:

Glide

Glide may be used to download, display, and cache internet images within the app. Glide itself operates as an image-loading library. However, the servers hosting requested images may receive standard network-request information as described in this Privacy Policy.

Android Email Application

When you choose to send an inquiry, the app transfers the prepared information to the email application selected by you. The selected email application and email provider process information according to their own terms and privacy policies.

Android Operating System

Android provides system functions such as local storage, network access, opening the email application, and opening the phone dialer.

We encourage users to review the privacy policies of any third-party services they use.

9. Information We Do Not Intentionally Collect

The app does not intentionally collect or access:

• Contacts
• SMS messages
• Call logs
• Precise or background location
• Microphone recordings
• Camera content
• Photos or videos
• Health information
• Biometric information
• Government identification numbers
• Financial account credentials
• Credit or debit card information
• Installed-app inventory
• Advertising identifiers
• Browsing history

The app does not require account creation or user login.

10. Permissions

The app may request or use the following permission:

Internet Access

Internet access is used to download and display remote catalogue and interface images.

The app does not request sensitive permissions such as contacts, SMS, call logs, camera, microphone, or precise location for its core operation.

If future versions introduce additional permissions, this Privacy Policy and the app’s Google Play Data safety information will be updated accordingly.

11. How Information Is Used

Information voluntarily provided through an inquiry may be used for the following purposes:

• Preparing and responding to customer inquiries
• Identifying requested fabrics or clothing services
• Confirming product availability
• Providing estimated or current pricing information
• Confirming pickup or delivery preferences
• Providing customer support
• Responding to complaints or feedback
• Preventing misuse or fraudulent inquiries
• Complying with applicable legal obligations
• Maintaining essential business records

We do not use personal information for unrelated purposes without appropriate notice or permission.

12. Data Sharing

We do not sell or rent users’ personal information.

Information may be shared only in limited circumstances, including:

• With the email provider selected by the user when sending an inquiry
• With service providers needed to operate essential app functionality
• When required by applicable law, regulation, court order, or lawful authority
• When reasonably necessary to protect users, our business, or the security of the app
• With the user’s direction or consent

Any service provider receiving information is expected to handle it only for the relevant service purpose.

13. Data Retention

Information stored locally remains on the device until:

• The user deletes the relevant record
• The app’s storage is cleared
• The app is uninstalled
• The operating system removes the app data

Email inquiries received by ARIF CLOTH HOUSE may be retained only for as long as reasonably necessary to:

• Respond to the inquiry
• Complete the requested customer-support process
• Maintain necessary business records
• Resolve disputes
• Meet applicable legal obligations

Information that is no longer reasonably required may be deleted or anonymized.

14. Data Deletion Requests

You can delete locally saved records through the app where deletion controls are provided.

You can also clear all locally stored app data through your Android device settings or uninstall the app.

To request deletion of personal information previously sent to ARIF CLOTH HOUSE by email, contact:

support@arifclothhouse.site

Use the subject:

ARIF CLOTH HOUSE – Data Deletion Request

Please provide enough information to help us identify the relevant inquiry, such as:

• The name used in the inquiry
• The email address used
• The approximate inquiry date

Do not send passwords, financial credentials, PIN codes, or identity documents.

We may need to retain limited information where required for legal compliance, fraud prevention, dispute resolution, or legitimate business-record obligations.

The app does not provide user accounts, so there is no account-deletion process.

15. Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, alteration, disclosure, or destruction.

Local information is stored within the app’s device storage.

However, no electronic storage, email communication, or internet transmission method can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their devices and email accounts.

16. Children’s Privacy

ARIF CLOTH HOUSE is a general clothing and fabric service application and is not specifically designed or directed toward children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

A parent or legal guardian who believes that a child has provided personal information may contact us at:

support@arifclothhouse.site

We will review the request and take appropriate action where reasonably required.

17. Product, Price, and Service Information

Catalogue images and descriptions are provided for informational purposes.

Please note:

• Product colours may vary because of lighting, photography, or screen settings
• Prices may change
• Products may become unavailable
• Fabric estimates are approximate
• Measurements should be confirmed by a professional tailor
• Pickup and delivery timing must be confirmed by ARIF CLOTH HOUSE

The app does not guarantee product availability, exact colours, final prices, tailoring results, delivery dates, or service completion.

18. International and Regional Use

ARIF CLOTH HOUSE primarily operates in Pakistan.

Users accessing the app from another country are responsible for understanding any laws applicable to their use of the app.

Information sent through email may be processed by email or infrastructure providers operating in other countries.

19. Changes to This Privacy Policy

We may update this Privacy Policy when:

• App features change
• Data-handling practices change
• Third-party services change
• Legal or Google Play requirements change
• Security or operational practices are updated

The updated Privacy Policy will include a revised “Last Updated” date.

Material changes may also be communicated through the app or its store listing where appropriate.

Continued use of the app after an updated policy becomes effective indicates acknowledgment of the revised policy.

20. Contact Us

For questions, support requests, privacy concerns, or data-deletion requests, contact:

ARIF CLOTH HOUSE
Email: support@arifclothhouse.site
Country: Pakistan

We aim to review legitimate privacy requests within a reasonable period.

21. Consent

By using ARIF CLOTH HOUSE and voluntarily submitting an inquiry through your selected email application, you acknowledge that you have read and understood this Privacy Policy.

You control whether an email inquiry is sent and what information is included in it.